• Back to top Q: Can I still get the Houston Chronicle if I move out of the area? Q: If I purchase a subscription through iTunes or the Play Store, will I receive access to the site? The Woodlands Villager eNewspaper (digital replica of the printed edition) is available to subscribers once they activate their account. Once you have logged in select the billing tab or call Subscriber Services at 713-362-7211 during business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. A: If you previously had app access and were receiving the Free Sunday print promotion, you will continue to receive that promotion until the time you stop paying for the mobile app./span> It’s a stand-alone, 8-page product dedicated to everything The Woodlands, TX. Every Sunday, the Katy Rancher will include exciting features like: Q: My old app (iPad app) credentials use to work for my family members – now they don’t. Please call 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:30am–11:00am on Saturday and Sunday. Q: Can I donate my papers while on vacation to Newspapers In Education? Every Sunday, the Katy Rancher will include exciting features like: Mobile Apps An email will be sent to the email address you entered with a link to reset the password. Q: How do I sign up to receive a newsletter? Q: What if I was a previous subscriber with access to the Free Sunday print promotion and I update my iOS app to the new version? A: Unlimited Digital Access includes unlimited access to HoustonChronicle.com, our mobile apps and e-Edition which provides the contents of the newspaper digitally but in a more traditional format, allowing you to flip through pages whether you’re in Houston or on vacation. A: Yes. Q: How do I change my delivery address? Q: What if I purchase the app through the Play Store? A: Please call the Chronicle Subscriber Services so that we may reference your account and discuss any changes with you. A: Once you log into HoustonChronicle.com, click the "Access Today's e-Edition in the top menu bar. Q: How do I stop delivery while on vacation? To activate, visit HoustonChronicle.com/access. Once you have logged in select the billing tab or call Subscriber Services at 713-362-7211 during business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. Q: What are the benefits to Unlimited Digital Access? A: If you purchased an app through the iTunes store, your account will work on any device that is connected to your iTunes account with the proper receipt of purchase. The price level of this organization is medium according to consumer reviews. Q: Can I choose what emails I receive from the Houston Chronicle? A: Option currently not available online. Why? A: If you are already a digital subscriber, or plan to subscribe to the digital product, you will receive access to the mobile app. • Back to top To activate, visit HoustonChronicle.com/access. Q: Where can I update my billing address? Get the latest news on Houston, Texas, the United States and the world from the Houston Chronicle on HoustonChronicle.com. Q: I am a subscriber to the Houston Chronicle. A: Simply go to Subscriber Services. A: No. If you choose to receive a printed bill, a $5.95 charge will be applied to each bill for processing costs. • Back to top Q: What browsers are supported for registration and sign-in? Katy Rancher To activate, visit HoustonChronicle.com/access. Q: What is the premium day charge that appears on my bill? Included with your subscription are mobile apps. A: Simply go to Subscriber Services. • Back to top, • Subscriber Services Online Q: When I tried to verify/activate my subscription, I got a message saying that they could not find it in the system. • Places to Go – Each week a different park, restaurant, shop, school and more will be highlighted. Q: What are the advantages of linking my HoustonChronicle.com account to my social provider account? Q: What if I’m already a print subscriber? • Back to top Click submit. Billing Information Please call 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:30am–11:00am on Saturday and Sunday. To activate, visit HoustonChronicle.com/access. You may add family members by following the prompts on HoustonChronicle.com/Activate. A: If you purchased an app through the iTunes store, your account will work on any device that is connected to your iTunes account with the proper receipt of purchase. Katy Rancher’s Sunday edition is a minimum of 8 pages that includes high school sports coverage, neighborhood news, fun features, calendar of events, the Houston Chronicle’s Zest section and the comics and coupons package (readers save up to $250 a week!). If you decide to cancel in the future, you will have to cancel via the Play Store. However, if you are stopping your delivery for 21 days or less we can have the papers saved and delivered to you upon your return. A: Since our vacation policy change in January 2012, this option is no longer available. • The Woodlands Villager A: No. Can I also subscribe to the Katy Rancher? Can I also subscribe to The Woodlands Villager? The username and login created will grant the user access to the app and digital. Q: What if I am already a subscriber (iPad app) who never had digital credentials, how do I log into the new app when I update to the new version? To change remove or change an existing email address, please contact subscriber services at 713-362-7211. Q: Where can I update my billing address? Readers can also visit YourKatyNews.com for updated neighborhood information at any time. Q: What if I’m already a print subscriber? • Calendar of Events – Everything from a school board meeting to a charity event. • Back to top Just visit HoustonChronicle.com/newsletters for a list of the newsletters we have available. Q: Can I read Katy Rancher online? Q: How can I request a refund of the balance left on my previous subscription? Preview Pick. The Woodlands Villager eNewspaper (digital replica of the printed edition) is available to subscribers once they activate their account. If you want to enable your HoustonChronicle.com account login without Facebook or Google+, you need to contact customer service at 713-362-7211 or email us for assistance. A: The newsletters we provide can vary. A: The Chron.com or HoustonChronicle.com sign in and registration is supported on all the latest versions of Chrome, FireFox, and Safari for PC and MacOS, Internet Explorer 10+ for PC, and iOS8 and Android devices. Q: Is the Sunday Woodlands Villager and the Sunday Houston Chronicle the same? The notification email is sent from email@mailer.houstonchronicle.com. Q: How can I request a refund of the balance left on my previous subscription? If you’ve never created a digital login, you can create an account from within the app via the ‘Link Print Subscription’ link. Q: I attempted to log into my account and received a message the system does not recognize my login information. • Places to Go – Each week a different park, restaurant, shop, school and more will be highlighted. A: If you’ve purchased an app subscription through the iTunes store or the Play Store, you will only be entitled to app access. What can I do? If you’ve never created a digital login, you can create an account from within the app via the ‘Link Print Subscription’ link. However, if you are stopping your delivery for 21 days or less we can have the papers saved and delivered to you upon your return. A: A subscriber receives The Woodlands Villager Sunday edition, the Houston Chronicle’s Zest section, the comics and coupons package (readers save up to $250 a week!) A: Yes. Family members or friends who used the old credentials will no longer have access to the app via those credentials once the initial purchaser ‘Restores Purchase’. A: A few times a year the Houston Chronicle is delivered with a book or magazine that includes exclusive content our readers enjoy. • Back to top, • Mobile Apps Q: How do I stop delivery while on vacation? Q: Is the Sunday Woodlands Villager the same as the Thursday Woodlands Villager? A: For starters – they’re FREE! Enter your new password (password is case sensitive, and must be at least 7 characters). Q: What if I’m already a digital subscriber? A: Please call the Chronicle Subscriber Services so that we may reference your account and discuss any changes with you. Q: What if I am already a subscriber (iPad app) who never had digital credentials, how do I log into the new app when I update to the new version? You will not have access to the digital site or print products. • Places to Go – Each week a different park, restaurant, shop, school and more will be highlighted. Q: What browsers are supported for registration and sign-in? All Houston Chronicle Contact Information, Microsoft - Tech Support Customer Service. How does it save me time and money? The newsletters build on the content provided in the Houston Chronicle and dig deeper to keep you well informed on what’s going on around you. Once you have logged in select “Delivery Issue.” A: Please call 888-345-7457 to cancel deliveries. The username and login created will grant the user access to the app and digital. A: The newsletters we provide can vary. Q: How can I request a refund of the balance left on my previous subscription? How do I stop receiving the complimentary editions? A: You may stop your delivery while on vacation by visiting www.HoustonChronicle.com/Subscribers. Please visit us at www.houstonchronicle.com/subscribers to subscribe today. How does it save me time and money? Q: Can I read The Woodlands Villager online? • Back to top A: A subscriber receives The Woodlands Villager Sunday edition, the Houston Chronicle’s Zest section, the comics and coupons package (readers save up to $250 a week!) Q: What if I was a previous subscriber with access to the Free Sunday print promotion and I update my iOS app to the new version? Salaries; Photos; 3. Preview Picks. A: Yes. Please call the Subscriber Services at 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. • Calendar of Events – Everything from a school board meeting to a charity event. A: No. • Mobile Apps • Download and Features An email will be sent to the email address you entered with a link to reset the password. It’s a stand-alone, 8-page product dedicated to everything The Woodlands, TX. Just visit HoustonChronicle.com/newsletters for a list of the newsletters we have available. • Home Delivery Q: How do I activate my Unlimited Digital Access? A: If you’ve purchased an app subscription through the iTunes store or the Play Store, you will only be entitled to app access. (713) 362-7211. Q: I am a subscriber to the Houston Chronicle. Houston Chronicle Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews. Q: Where can I update my billing address? Please contact our Subscriber Services department at 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. Just visit HoustonChronicle.com/newsletters for a list of the newsletters we have available. Q: Do I have to be a Houston Chronicle subscriber to receive a newsletter? Contact Houston Chronicle customer service. • High school sports coverage – Get the scores and stats of your favorite teams. The notification email is sent from email@mailer.houstonchronicle.com. A: If you previously had app access and were receiving the Free Sunday print promotion, you will continue to receive that promotion until the time you stop paying for the mobile app./span> Katy Rancher’s Sunday edition is a minimum of 8 pages that includes high school sports coverage, neighborhood news, fun features, calendar of events, the Houston Chronicle’s Zest section and the comics and coupons package (readers save up to $250 a week!). • Profile and Preferences • Calendar of Events – Everything from a school board meeting to a charity event. A: Yes. Q: How often would I receive the newsletters? Click submit. Q: What if I’m already a digital subscriber? A: When an existing iTunes subscriber with an iPad account, ‘Restores Purchase’ they will get access to the new app, but their old credentials serve no purpose now. A: Unlimited Digital Access includes unlimited access to HoustonChronicle.com, our mobile apps and e-Edition which provides the contents of the newspaper digitally but in a more traditional format, allowing you to flip through pages whether you’re in Houston or on vacation. Q: When I tried to verify/activate my subscription, I got a message saying that they could not find it in the system. Family members or friends who used the old credentials will no longer have access to the app via those credentials once the initial purchaser ‘Restores Purchase’. Please be sure to add this email address to your Safe Sender list to ensure delivery to your inbox every morning. You will not have access to the digital site or print products. A: You may stop your delivery while on vacation by visiting www.HoustonChronicle.com/Subscribers. Q: My old app (iPad app) credentials use to work for my family members – now they don’t. • Back to top Or any other product? Q: Can I read Katy Rancher online? Q: If I purchase a subscription through iTunes or the Play Store, will I receive access to the site? What can I do? • This Week in Katy – The local Katy happenings from a new business opening to road construction woes. Q: How can I change/reset my password? It’s a stand-alone, 8-page product dedicated to everything The Woodlands, TX. A: If you are a print subscriber, or plan to subscribe to the print product, you will receive access to the mobile app. Readers can also visit YourKatyNews.com for updated neighborhood information at any time. The newsletters build on the content provided in the Houston Chronicle and dig deeper to keep you well informed on what’s going on around you. Click the link in the email. The Katy Rancher eNewspaper (digital replica of the printed edition) is available to subscribers once they activate their account. We offer a mail subscription, where we can mail the newspaper to you or you may sign up for our Unlimited Digital Access. To manage your email preferences please go to houstonchronicle.com/subscribers, log in, then select newsletters on the footer of the page. Family members or friends who used the old credentials will no longer have access to the app via those credentials once the initial purchaser ‘Restores Purchase’. • High school sports coverage – Get the scores and stats of your favorite teams. Q: Why should I update my profile? Every Sunday, The Woodlands Villager will include exciting features like: However, The Woodlands Villager has its own dedicated staff and resources ensuring unique and exciting content for our readers each week. Home Delivery • Mobile Apps A: The Chron.com or HoustonChronicle.com sign in and registration is supported on all the latest versions of Chrome, FireFox, and Safari for PC and MacOS, Internet Explorer 10+ for PC, and iOS8 and Android devices. They are delivered to your email either daily or weekly depending on which ones you choose. Q: Why did the price change for my subscription? The notification email is sent from email@mailer.houstonchronicle.com. How do I stop receiving the complimentary editions? A: To change delivery address, simply log into Subscriber Services and click the delivery tab. They are delivered to your email either daily or weekly depending on which ones you choose. • Billing Information account that I used to make my Houstonchronicle account and now I cannot log into my Houstonchronicle account? • Calendar of Events – Everything from a school board meeting to a charity event. • Back to top • Calendar of Events – Everything from a school board meeting to a charity event. Dec 10 Through Jun 30 ‘House of Ho’ Movies & TV Dec 10 Through Dec 13. Q: Why should I update my profile? Subscribers may select to receive a daily email for quick access to the daily e-edition. A: If you previously had app access and were receiving the Free Sunday print promotion, you will continue to receive that promotion until the time you stop paying for the mobile app./span> The newsletters build on the content provided in the Houston Chronicle and dig deeper to keep you well informed on what’s going on around you. • Places to Go – Each week a different park, restaurant, shop, school and more will be highlighted. The Woodlands Villager eNewspaper (digital replica of the printed edition) is available to subscribers once they activate their account. • Calendar of Events – Everything from a school board meeting to a charity event. If you purchase through iTunes, you will not be able to log on via an Android device. Q: How do I access the e-Edition? Katy Rancher To activate, visit HoustonChronicle.com/access. Newsletters A: The newsletters we provide can vary. • Back to top Q: How do I sign up to receive a newsletter? Q: How can I request a refund of the balance left on my previous subscription? A: Our EZPay program is a convenient method of paying your subscription automatically. A: You may stop your delivery while on vacation by visiting www.HoustonChronicle.com/Subscribers. A: No. • Unlimited Digital Access Every Sunday, the Katy Rancher will include exciting features like: Q: How often would I receive the newsletters? A: If you’ve purchased an app subscription through the iTunes store or the Play Store, you will only be entitled to app access. A: No. Q: How do I sign up to receive a newsletter? Q: What browsers are supported for registration and sign-in? The dates of all premium days can be found every day on A2 in your Houston Chronicle. However, they could log into the original purchaser’s iTunes account on their respective device and click ‘Restore Receipts’. A: If you purchased an app through the iTunes store, your account will work on any device that is connected to your iTunes account with the proper receipt of purchase. A: You can opt-in to one or all of our newsletters at any time. Once you have logged in select “Delivery Issue.” Q: Is the Sunday Katy Rancher the same as the Thursday Katy Rancher? Family members or friends who used the old credentials will no longer have access to the app via those credentials once the initial purchaser ‘Restores Purchase’.   • Sunday Conversation – a chat with a community leader from The Woodlands. A: A subscriber receives The Woodlands Villager Sunday edition, the Houston Chronicle’s Zest section, the comics and coupons package (readers save up to $250 a week!) • Back to top A: Yes. The Woodlands Villager Q: What payment methods can I use? Coronavirus update. Q: What if I deleted the social media (Google+, Facebook, etc.) Our Houston Chronicle newsletters provide additional in-depth reporting on topics that are important to you. A: You can opt-in to one or all of our newsletters at any time. • This Week in Katy – The local Katy happenings from a new business opening to road construction woes. Billing Information To manage your email preferences please go to HoustonChronicle.com/Subscribers, login, move your mouse over "Newsletters" on the footer of the page. If you’ve already created a digital login, that login will allow you to access the mobile app. A: You may stop your delivery while on vacation by visiting www.HoustonChronicle.com/Subscribers. To manage your email preferences please go to HoustonChronicle.com/Subscribers, login, move your mouse over "Newsletters" on the footer of the page. Once you have logged in select the billing tab. Q: What is the EZPay program? A: No. A: The Chron.com or HoustonChronicle.com sign in and registration is supported on all the latest versions of Chrome, FireFox, and Safari for PC and MacOS, Internet Explorer 10+ for PC, and iOS8 and Android devices. • Back to top Readers can also visit YourKatyNews.com for updated neighborhood information at any time. The newsletters build on the content provided in the Houston Chronicle and dig deeper to keep you well informed on what’s going on around you. • Back to top, • The Woodlands Villager Q: What browsers are supported for registration and sign-in? How do I stop receiving the complimentary editions? Katy Rancher Q: Can I still get the Houston Chronicle if I move out of the area? • Calendar of Events – Everything from a school board meeting to a charity event. • This Week in Katy – The local Katy happenings from a new business opening to road construction woes. Click the link in the email. Subscribers may select to receive a daily email for quick access to the daily e-edition. You will not have access to the digital site or print products. If you want to enable your HoustonChronicle.com account login without Facebook or Google+, you need to contact customer service at 713-362-7211 or email us for assistance. Profile and Preferences • Newsletters Q: Can I still get the Houston Chronicle if I move out of the area? A: By linking your HoustonChronicle.com account to your social provider account (e.g., Facebook, Google+, Twitter, etc. A: The newsletters we provide can vary. Q: What if I purchase the app through the iTunes store? Q: What is included in a Woodlands Villager subscription? GetHuman's relationship is with consumers and not with Houston Chronicle or organizations like it. Houston Chronicle Q: Do I have to be a Houston Chronicle subscriber to receive a newsletter? However, they could log into the original purchaser’s iTunes account on their respective device and click ‘Restore Receipts’. Q: What browsers are supported for registration and sign-in? • This Week in The Woodlands – The local happenings from a new business opening to road construction woes. Once you have logged in select the billing tab or call Subscriber Services at 713-362-7211 during business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. Q: What if I purchase the app through the iTunes store? Q: If I purchase a subscription through iTunes or the Play Store, will I receive access to the site? P.O. Q: What if I purchase the app through the Play Store? The Unlimited Digital Access grants you 24/7 access to our premium website, Houstonchronicle.com, our mobile apps, and the e-Edition (digital version of The Houston Chronicle.) Q: When will my delivery begin? Q: If I purchase a subscription through iTunes or the Play Store, will I receive access to the site? Simply click forgot password and enter the previously registered email address. • Download and Features Their unique iPad credentials will serve no purpose in the new version of the app. A: Please call the Chronicle Subscriber Services so that we may reference your account and discuss any changes with you. If you’ve already created a digital login, that login will allow you to access the mobile app. Katy Rancher Q: I don’t pay for the Katy Rancher and keep getting it delivered on Sundays. How do I stop receiving the complimentary editions? Once you have logged in select the billing tab. Upload your resume. Q: Is the Sunday Katy Rancher the same as the Thursday Katy Rancher? The Woodlands Villager Sunday edition is a minimum of 8 pages that includes high school sports coverage, neighborhood news, fun features, calendar of events, the Houston Chronicle’s Zest section and the comics and coupons package (readers save up to $250 a week!). Katy Rancher’s Sunday edition is a minimum of 8 pages that includes high school sports coverage, neighborhood news, fun features, calendar of events, the Houston Chronicle’s Zest section and the comics and coupons package (readers save up to $250 a week!). For your convenience, save time and money by enrolling in our EZPay program. Q: How do I activate my Unlimited Digital Access? By Molly Glentzer . Profile and Preferences • Back to top A: A few times a year the Houston Chronicle is delivered with a book or magazine that includes exclusive content our readers enjoy. Billing Information To change remove or change an existing email address, please contact subscriber services at 713-362-7211. To manage your email preferences please go to houstonchronicle.com/subscribers, log in, then select newsletters on the footer of the page. If you decide to cancel in the future, you will have to cancel via the Play Store. If you decide to cancel in the future, you will have to cancel via the Play Store. How do I stop receiving the complimentary editions? Follow. A: A subscriber receives The Woodlands Villager Sunday edition, the Houston Chronicle’s Zest section, the comics and coupons package (readers save up to $250 a week!) Q: Is the Sunday Katy Rancher the same as the Thursday Katy Rancher? Q: What browsers are supported for registration and sign-in? A: If you are a print subscriber, or plan to subscribe to the print product, you will receive access to the mobile app. Q: How often would I receive the newsletters? Once you have logged in select the billing tab. Consumers are not pleased with Customer service. A: Once you log into HoustonChronicle.com, click the "Access Today's e-Edition in the top menu bar. You may add family members by following the prompts on HoustonChronicle.com/Activate. • Back to top If you’ve already created a digital login, that login will allow you to access the mobile app. However, the Katy Rancher has its own dedicated staff and resources ensuring unique and exciting content for our readers each week. Q: What if I was a previous subscriber with access to the Free Sunday print promotion and I update my iOS app to the new version? A: For a known password, simply log into subscriber services and make an update. Please contact our Subscriber Services department at 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. A: A total of 5 email addresses may be linked to your subscription. Technical Help. A: A subscriber receives the Katy Rancher’s Sunday edition, the Houston Chronicle’s Zest section, the comics and coupons package (readers save up to $250 a week!) and 24/7 access to HoustonChronicle.com. Q: What are the benefits to Unlimited Digital Access? A: If you are a current Houston Chronicle subscriber and live in The Woodlands area, The Woodlands Villager Sunday edition will be included as an additional section in your Houston Chronicle newspaper. Once you have logged in select “Delivery Issue.” It’s a stand-alone, 8-page product dedicated to everything The Woodlands, TX. Once you have logged in select the billing tab or call Subscriber Services at 713-362-7211 during business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. We have several newsletters covering a variety of topics such as politics, the business sector, restaurants and recipes, sports, real estate and top stories of the day. • Back to top • This Week in The Woodlands – The local happenings from a new business opening to road construction woes. If you’ve already created a digital login, that login will allow you to access the mobile app. Q: How do I change my delivery address? A: Please contact our Subscriber Services department at 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday, Sunday. A: You can opt-in to one or all of our newsletters at any time. Q: How can I change the amount of days I receive my paper? The Katy Rancher eNewspaper (digital replica of the printed edition) is available to subscribers once they activate their account. It’s a stand-alone, 8-page product dedicated to everything The Woodlands, TX. Join to Connect. A: If you purchased an app through the iTunes store, your account will work on any device that is connected to your iTunes account with the proper receipt of purchase. Q: Can I donate my papers while on vacation to Newspapers In Education? Q: What is the benefit of receiving newsletters? Mobile Apps A: A few times a year the Houston Chronicle is delivered with a book or magazine that includes exclusive content our readers enjoy. Q: How do I cancel my subscription on the Subscriber Services site? An email will be sent to the email address you entered with a link to reset the password. Q: I don’t pay for The Woodlands Villager and keep getting it delivered on Sundays. A: Yes. • This Week in The Woodlands – The local happenings from a new business opening to road construction woes. A: You can opt-in to one or all of our newsletters at any time. Q: How can I change the amount of days I receive my paper? Why? 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